Royal Mail
Choose fromĀ second class shippingĀ at a flat rate of Ā£3.25 per order orĀ first class shippingĀ at flat rate of Ā£4.50 per order. These services will not be tracked.
Orders over Ā£40 (excluding print on demand clothing products fulfilled by our partner company Teemill) will automatically attract free shipping and will generally be sent viaĀ Royal Mail Tracked 48Ā or where that service is not available by Royal Mail Signed For
Unfortunately we are unable to offer free shipping on overs over Ā£40 including print on demand clothing fulfilled by our print partner Teemill. Teemill clothing orders are printed to order and will be posted to you direct by Teemill. Any other items ordered will be posted by us from Fowey.
EvriĀ
We no longer offer shipping with Evri as an option as sadly they are just too unreliable for a small business like this.
Local delivery
We are not currently offering local delivery as an option. Please select collect from the shop if you live locally and want to avoid postage.
Collection from the shop
AvailableĀ during opening hours, collection within three working days of order. You will be sent an email when your order is ready to collect.
Lost items
We will not be able to consider refunds until at least 14 working days have passed from the date of postage.Ā During periods of industrial action this will be extended to at least 21 days and we would ask you to please be patient in those circumstances. If your order has not arrived after 14 days please contact usĀ by email.
āIf there are any extenuating circumstances which might delay your order further, you will be notified by email to advise of the delay and to discuss options.
Returns & refunds
Please clickĀ hereĀ to read our returns & refunds policy.
International Shipping
Post Brexit International Shipping has become exceptionally onerous for small businesses, particularly ones like mine which mainly ship domestically. Shipping charges will often vary considerably depending exactly what items are purchased. Your order will be sent via the postage service which most closely matches the amount you have paid for postage. If there is a significant discrepancy we will refund any overpayment and reserve the right to contact you to discuss options in the event of underpayment.
As a small business with minimal margins on our gift products we are unable to absorb shipping costs over and over the amount paid and hope that you will understand this. Unfortunately we are unable to offer a free shipping service internationally.
We will complete the relevant customs forms but will not be responsible for any tax which may be levied for collection within the destination country as this is simply too big and complicated an undertaking for us to deal with when we handle so few international orders. Please make yourself aware of any shipping restrictions pertaining to the destination country. We recommend usingĀ this guideĀ before ordering to check that we are able to ship the item you intend to order.
Last updated: 1st December 2024
