We aim to have orders dispatched to you as soon as quickly as possible. Usually you would expect to receive your package within 3 to 5 business days. However, because of current delays arising from the Covid-19 pandemic and resulting delays with the postal service it could take up to 14 days for your order to be delivered. If your order has not arrived after 14 days please contact us at firstname.lastname@example.org
Your order will be sent by Royal Mail, without a tracking number. If a free delivery offer is running at the time your order is placed please note that this will be limited to delivery within the UK. Orders over £40 are always free shipping at all times and orders over £100 will be sent using signed for delivery with a tracking number.
If during the Covid-19 pandemic there are any extenuating circumstances which might delay your order further, such as staff having to self-isolate or quarantine, strict rules on lockdown or limited postal services etc you will be notified by email to advise of the delay and to discuss options.