We will happily to gift wrap your order for £1 per wrapped package and can even post directly to your chosen recipient with a hand-written note. If you would like to add a greetings card, you will find our range here, otherwise we will use a simple branded gift note card.
- Please leave your gift note and any further helpful details in the "order special instructions" box which will pop up in the shopping cart.
- If you are intending to order for multiple recipients with gifts to be posted directly please place each order separately as our system unfortunately won't allow one order to be split between more than one shipping address.
- If you are selecting gift wrap for multiple items within the same order but all are to be posted to the same address we will happily add sticky notes or even gift tags to identify which package is which but you will need to buy one item of gift wrap per package.
- Wrapping style may vary seasonally but will generally involve recycled brown paper, either patterned or plain tied, with yarn or string & a limpet shell collected from local beaches.
- Please make sure you have entered the recipient's address in the shipping details section.
Shipping & Returns
Shipping & Returns
We aim to pack and dispatch orders all within three working days. This time should be added to the typical delivery time stated for your chosen method of carriage. Please remember that we are not Amazon Prime and it is not possible to arrange next day delivery. If you are absolutely desperate for an item please contact us by email BEFORE placing your order to discuss options.*The terms below relate to shipping within the UK mainland*
Orders over £40 will automatically attract free shipping and will be sent via Royal Mail Tracked 48.
We have recently added the option to have your item shipped via Evri (previously known as Hermes). Their standard service has a stated turnaround time of 2-4 business days, they also offer a next day delivery service. We charge a flat rate of £3 per order for Evri Standard and £4 per order for Evri Next Day. Please remember that delivery time is calculated from the date the item reaches Evri, this could be up to 3 working days in accordance with our stated dispatch times above. Orders over £40 automatically qualify for free shipping. All Evri deliveries are tracked.
Note: We are aware that the quality of the Evri service varies across the country and although their service is usually excellent when delivering here in Fowey, we cannot guarantee that will be the case where you are so please choose your shipping options wisely.
Available within 5 miles of Fowey, this side of the river only within 3 working days of order. If your address is tricky to find please ensure that you leave details in the note at checkout or let us know your safe place to leave items.
Collection from the shop
Available during opening hours, usually within 24 hours of an order being placed. You will be sent an email when your order is ready to collect.
We will not be able to consider refunds until at least 14 working days have passed from the date of postage. During periods of industrial action this will be extended to at least 21 days and we would ask you to please be patient in those circumstances. If your order has not arrived after 14 days please contact us by email.
If there are any extenuating circumstances which might delay your order further, you will be notified by email to advise of the delay and to discuss options.
Returns & refunds
Please click here to read our returns & refunds policy.
Post Brexit International Shipping has become exceptionally onerous for small businesses, particularly ones like mine which mainly ship domestically. Shipping charges will often vary considerably depending exactly what items are purchased. Your order will be sent via the postage service which most closely matches the amount you have paid for postage. If there is a significant discrepancy we will refund any overpayment and reserve the right to contact you to discuss options in the event of underpayment.
As a small business with minimal margins on our gift products we are unable to absorb shipping costs over and over the amount paid and hope that you will understand this. Unfortunately we are unable to offer a free shipping service internationally.
We will complete the relevant customs forms but will not be responsible for any tax which may be levied for collection within the destination country as this is simply too big and complicated an undertaking for us to deal with when we handle so few international orders. Please make yourself aware of any shipping restrictions pertaining to the destination country. We recommend using this guide before ordering to check that we are able to ship the item you intend to order.
Last updated: 24th January 2023