COVID POLICY

In order to keep our staff, customers and toilet users safe, we are following the relevant Covid-safe guidelines and laws which are in force at any given time. We have We're Good To Go certification from Visit Britain.

In our experience it is easy to forget to pop your mask on after waiting outside in the fresh air so our staff will politely remind non-mask wearing customers to cover their faces. If you have a legal exemption then please advise our staff (you do not need to explain the basis for this exemption). If you have left your mask outside unfortunately you will need to go out and collect it and then rejoin the queue so please ensure that you have it with you ready to go as you queue. We have disposable face coverings for sale for 50p each if required.

Our staff are not legally required to wear face coverings and are taking twice weekly lateral flow tests. Our protective screen remains in place for the time being. Please be mindful of other customers whilst inside our tiny shop. Different people have different feelings about the risk of Covid transmission and other customers may not share your view so please be considerate and avoid filling the shop with large groups of people. Hand sanitiser remains available at the door and on the wall outside the toilets.

- Face coverings need to be worn inside the shop. - Please use hand sanitiser before entering the shop or using the public toilet. There is a hand sanitising station on the end of the wall between the shop doors and the toilet and a further dispenser on the water refill tap on the left hand side of the shop entrance.- Please queue considerately, and do not not block exits.

- We recommend using any queuing time to review the menu board and decide  what to order (and help your children to do likewise) This will speed up ordering time once inside the shop and enable us to serve customers as quickly as possible.

- Please supervise your children and ensure that they do not touch shop stock unless you intend to purchase that item.

- Our staff will serve you from behind the protective screen fixed to the shop counter. Please do not ask staff to put their health at risk by serving you from the shop doorway if you do not have a face covering.

- We would prefer card payments in order to minimise cash handling. Although we are always scrupulous with our hand hygiene and food preparation we would prefer to reduce risk of virus transmission to the lowest possible level.

- We are happy to use your own coffee cup but we will prepare the drink in one of our reusable cups and ask you to place your lid-free cup on the counter so that we can pour your drink in.

- We continue to use our reusable cups which are thoroughly sanitised in hot soapy water (as they would be even in the absence of Covid) between customers. Please place your used cup directly into one of the yellow buckets outside the shop, ensuring that any rubbish (including teabags) is first disposed of into the nearby bins.

- We carry out regular Covid sanitation during the day in addition to our usual cleaning regimes. This may mean that you need to wait outside the shop or toilet for a short period of time whilst these procedures are carried out but we hope you understand the importance of ensuring that we remain safe.